Facts Payment Plan
FACTS Tuition Payment Plan
SMA has partnered with the FACTS Management Company to offer you a convenient online program to manage your monthly tuition payments. Using the FACTS Tuition Payment Plan has the following advantages:
- Convenient online payment plan signup
- Maintain your demographic and financial account information online.
- Receive e-mail payment reminders before your payment is due.
- Web-based interface for account viewing
Enrolling online in the FACTS program is simple and secure.
Before registering for the first time, be sure to have available the following account information for the person responsible for payment: bank name and telephone number, bank account number, and bank routing number. (Most of this information is located on your checks.) Before you click the Submit button, please carefully read the Final Review. Notification confirming your enrollment in a FACTS payment plan online will be sent to you after you submit your agreement.
If you have questions about enrolling in FACTS, please contact the SMA Business Office. You may also contact FACTS directly at 866-441-4637 or view your agreement online at https://online.factsmgt.com. You can log on with your username and password. FACTS customer service representatives are available Monday through Thursday, 7:30 a.m. to 7 p.m. (Central Time), and Friday, 7:30 a.m. to 5 p.m. (CT).
Please note: Families using FACTS must register with the program on or before March 1 each school year.
Frequently Asked Questions About FACTS
When and what time will the funds for my payment plan be withdrawn from my bank account?
While FACTS transacts each payment on the specified date (example: on the fifth day of the month), it is your financial institution that determines the time of day the payment is debited. FACTS recommends checking with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be transacted the following business day.
How will I be notified of my payment information?
Once your agreement for tuition payments is posted to the FACTS system you will receive a confirmation notification of your payment amount by e-mail or letter in approximately ten days. Payments will be processed until the total balance is paid in full.
What happens if FACTS attempts to process my payment and there are not enough funds in my account?
Should an automatic bank payment or credit card payment be returned, a $25.00 FACTS returned payment fee will be automatically assessed to your account for each failed payment attempt. This is in addition to a $25.00 late fee that will be assessed to your account by the school. You will be notified by FACTS of the returned payment via mail or e-mail. For payment scheduled for the fifth of the month, a reattempt will occur on the twentieth of the month; for payment scheduled for the twentieth of the month, a reattempt will occur on the fifth day of the following month.